Privacy policy.

This privacy notice covers your usage of and interactions with this website and any electronic communications with Simple Camper Vans Limited. The data controller responsible for this website is Simple Camper Vans Limited.

We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data. Further details on the GDPR can be found at the website for the Information Commissioner (www.ico.gov.uk). For the purposes of the GDPR, the data controller responsible for this website is Simple Camper Vans Limited.

Data we collect and how we use it.

Simple Camper Vans Limited collects and holds personal data for individuals who use our services in the following ways:

  1. Visitors to our website.

When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.

This privacy notice does not cover any links within our website linking to other websites. Those sites are not governed by this privacy notice, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

  1. Making a purchase.

If you make a purchase using our website, over the telephone, or in person, we will collect the information we need to process your order and to notify you of the status of your order. Your name, address data, email and contact number will be stored on our website. We do not share these details with any other company.

Where you make a purchase by credit/debit card, our payment provider Worldpay will use the purchase information you submit to process your credit/debit card transaction on our behalf.  All payment transactions are encrypted using SSL technology. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.

Access to your personal information.

You are entitled to view, amend, or delete the personal information that we hold. Please email your request to our data protection officer.

Changes to this privacy notice.

We keep our privacy notice under regular review. This privacy notice was last updated on 05 February 2019.

Cookies policy.

We use a system of classifying the different types of cookies which we use on the website, or which may be used by third parties through our website. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your device.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

How long are cookies stored for?

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Cookies used on the website.

A list of all the cookies used on the website by category is set out below.

Strictly necessary cookies.

These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.

Performance cookies.

These cookies collect anonymous information on the pages visited. By using our website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.

Functionality cookies.

These cookies remember choices you make to improve your experience. By using the website, you agree that we can place these types of cookies on your device. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Third party cookies.

These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site. For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.